Returns & Exchanges
At The Nue Co., we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing